Bucks County Herald

St. Luke’s opens Care Now in Quakertown


Dennis Pfleiger, chief operating officer for St. Luke’s University Health Network, snips the grand opening ribbon for Care Now - Quakertown as Jim Haigh of the Upper Bucks County of Chamber of Commerce looks on.

For nearly four decades, the one-story building at 157 S. West End Blvd. in Quakertown served customers on the go with coffee, snacks and sandwiches.

But for the last six weeks or so, it has found new life serving patients with stitches, ace bandages and medications.

Operating out of a former Wawa convenience store, St. Luke’s Care Now facility has already exceeded expectations, treating an average of 32 people a day with an average treatment time of 55 minutes, according to Jeff Kowalski, manager of urgent care services for St. Luke’s University Health Network.
“We couldn’t be happier,” said Kowalski. “The patient turnout and level of satisfaction have been outstanding.”

Care Now represents the latest tend in the health care industry in delivering convenient, cost-effective care. With no appointment necessary, patients receive quick access to quality medical care instead of waiting for a doctor’s appointment of enduring long hours in an emergency room. And often, it is less expensive.

Kowalski was quick to point out Care Now is not intended to replace an individual’s primary care physician or manage chronic health concerns. Instead, he said, it is designed to provide treatment when a patient's family doctor is unavailable, or when a patient's injury or illness requires immediate attention, but is not an acute emergency.

Some examples of situations that might be suited for a trip to Care Now include fever and flu-like symptoms, sinus infections, bronchitis, sprains, strains, broken bones, dislocations, cuts, minor burns, animal bites and other minor medical concerns.

For more serious symptoms such as chest pain, shortness of breath, or dizziness Kowalski said the nearest emergency room is the better option.

“All patients are triaged immediately after they arrive, said Kowalski. “If it is anything we can’t handle, the patient is stabilized and we call for EMS support.”

Care Now is staffed with a physician or nurse practitioner at all times, who are supported by a team of nurses and technicians, said Kowalski.

In addition to walk-in medical care, St. Luke’s Care Now locations offer onsite diagnostic testing and occupational medicine services to employers such as physicals, work injuries and drug screenings.

Care Now-Quakertown is the ninth walk-in care center operated by St. Luke’s. Other centers are located in Allentown, Bethlehem, Jim Thorpe, Lehighton, New Ringgold, Upper Perkiomen and Wind Gap in Pennsylvania, and in Clinton, N.J.

St. Luke’s Care Now

157 S. West End Blvd.


Seven days a week, 8 a.m. to 8 p.m. Closed on Christmas Day, New Year’s Day and Thanksgiving. Limited hours on Labor Day, Memorial Day and Independence Day.



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